Effective Date: July 2026
At Poraide, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit https://poraide.com (the "Site") or make a purchase from us.
Information We Collect
When you visit our website, we may automatically collect certain information about your device, including:
- IP address
- Browser type
- Device type
- Time zone
- Pages visited
- Referring website
- Website usage information
This information helps us improve our website and provide a better shopping experience.
When you place an order, we may collect:
- Name
- Billing address
- Shipping address
- Email address
- Phone number
- Payment information
- Order details
Please note that payment information is securely processed by our payment providers. Poraide does not store your complete credit card information.
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Provide shipping updates
- Respond to customer inquiries
- Prevent fraud and unauthorized transactions
- Improve our website and services
- Send promotional emails (only if you have opted in)
Cookies
Our website uses cookies and similar technologies to improve your browsing experience.
Cookies help us:
- Remember your preferences
- Analyze website traffic
- Improve website performance
- Provide personalized content and advertising
You can disable cookies through your browser settings at any time.
Sharing Your Information
We only share your information when necessary, including with:
- Payment processors
- Shipping partners
- Website service providers
- Legal authorities when required by law
We do not sell or rent your personal information to third parties.
Data Retention
We retain your order information only for as long as necessary to:
- Complete your order
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
Your Rights
Depending on your country or region, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent for marketing communications
To exercise these rights, please contact us.
Data Security
We use industry-standard SSL encryption and secure payment systems to protect your personal information.
Although no method of transmission over the Internet is completely secure, we take reasonable measures to safeguard your information.
Children's Privacy
Our website is not intended for children under the age of 16.
We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements.
Any updates will be posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us.
Email: service@poraide.com
Website: https://poraide.com