At Poraide, we are committed to providing reliable and efficient shipping services to customers around the world.
We work hard to process and deliver every order as quickly as possible while ensuring your items arrive safely.
Order Processing
- Processing Time: 1–3 Business Days
Orders are processed Monday through Friday (excluding weekends and public holidays).
Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information (when available).
Shipping Time
Estimated delivery times:
- Standard Shipping: 7–15 Business Days
- Express Shipping: 3–7 Business Days (if available)
Please note that shipping times are estimates and may vary depending on your location, customs clearance, weather conditions, or peak holiday seasons.
Shipping Fees
- Free Standard Shipping on orders over $49.99
- Standard Shipping: $8.99 for orders below $49.99
Shipping costs will be calculated and displayed during checkout.
Shipping Destinations
We currently ship to most countries and regions worldwide.
If we are unable to deliver to your location, you will be notified before completing your purchase.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number (if available).
You can use the tracking information to monitor your shipment throughout the delivery process.
Customs & Import Duties
International orders may be subject to customs duties, taxes, or import fees imposed by your local customs authority.
These charges are the responsibility of the customer and are not included in the product price or shipping cost.
Need Help?
If you have any questions regarding shipping or your order, please feel free to contact us.
Email: service@poraide.com
Our customer support team aims to respond to all inquiries within 24 business hours.